You have up to 14 days to collect your parcel from your pickup spot.
You will be reminded two times within this period to pick up your parcel.
If you fail to pick up your parcel within this period, it will be returned to our fulfillment warehouse. You will need to speak to customer services regarding your refund.
Please notice that you will be charged for the delivery charges for your un-collected order, even if you reached the "free shipping" level.