We found that this made some of the art more valuable than others. Since we want each piece to have the exact same value, we removed the numbering.
You will receive an email with a tracking link as soon as your order leaves our warehouse. Just double check to make sure it didn't land in your Junk folder, as emails sometimes end up there by accident.
We can't guarantee that we'll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers' way quickly. If you placed your order during the weekend or after business hours, please send us an email.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
All pieces are in Centimeters. Calculations are as follows:
30 x 40 (Centimeters) = 11.81 x 15.74 (Inches)
50 x 70 (Centimeters) = 19.68 x 27.55 (Inches)
61 x 91 (Centimeters) = 24.01 x 35.82 (Inches)
70 x 100 (Centimeters) = 27.55 x 39.37 (Inches)
Frames are not included and unfortunately we don’t sell any frames at the moment, but it’s something we are planning to add in the future.
All orders are shipped within 3 days of ordering. Once shipped you will receive your package within 3-15 business days, worldwide.
We ship all over the world, and shipping costs will apply. They will be added at checkout. Currently the rate is $5.99, but for orders above $99 it's always free! We run discounts and promotions all year, so stay tuned for exclusive deals.
Unfortunately, we can't make changes to an existing order, but if you contact us as soon as possible, we may be able to cancel the order before it leaves our stockroom. Then, after the order has been cancelled, you can go back in and place a new order with the correct items. This way, you can avoid being billed for two orders.
Shipments may incur customs fees. The fee may vary depending on order value, country limits, etc. You as a customer is responsible for these fees.
Yes, you can use Visa and Mastercard.
Yes, it is possible to pay with paypal.
No, unfortunately we can not offer invoice payment method.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
If you would like to exchange a received product for something different, it is processed like a regular return. You send us the item you don’t want and we will refund you. You can then proceed to place a new order in our web shop.
In the event that you receive a defective or incorrect item, we want to make it right as soon as possible. Please email the following information to us:
- Email address that you used when placing the order - Order number - Customer name - Product number - Photo of damaged or incorrect item.
Our customer service team will get back to you shortly.
We make every effort to issue your refund as soon as possible, and at the latest within 14 days. Please note that we must have received your order return or a mailing receipt before we can issue a refund.
Any other question?
You can alway contact us through our contact page! We will be happy to assist you.